Healthcare Case Studies:

Laboratory Diagnostics

Recruitment, moderation of interviews and full written reports on UK lab equipment:

• 300+ laboratory managers and hospital decision markers complete telephone and self-completion surveys regarding acquisition of common chemistry and immunoassay instruments

• Usability testing with dieticians, nurses and speech therapists for product prescribed to dysphagia patients

• Focus group with GPs presenting a prototype testing equipment for chronic kidney disease

Communicating Diabetes

Large recruitment and moderation project conducted to understand the emotional and rational aspects of communication between medical specialists and patients:

The project used a variety of methodologies to study the issue of communications:

• Focus groups
• IDIs
• Patient triads
• GP triads

Feedback on communications was taken from a variety of respondents:

• GPs treating diabetes patients
• Nurse specialists
• Diabetes patients